Security Policy

LMK TECHNO SOLUTIONS PRIVATE LIMITED – E-Commerce Platform

1. Purpose

This policy defines the security protocols and practices implemented by LMK TECHNO SOLUTIONS PRIVATE LIMITED to protect its e-commerce website, customer data, and digital assets from unauthorized access, misuse, or cyber threats.

2. Scope

Applies to all users, administrators, developers, and third-party service providers interacting with the LMK TECHNO SOLUTIONS PRIVATE LIMITED e-commerce platform.

3. Security Objectives

• Ensure confidentiality, integrity, and availability of customer data
• Prevent unauthorized access to systems and databases
• Maintain secure payment processing and transaction handling
• Comply with applicable data protection regulations (e.g., IT Act 2000, GDPR where applicable)

4. Data Protection Measures

• Encryption: All sensitive data (e.g., passwords, payment details) is encrypted using industry-standard protocols (e.g., AES-256, TLS 1.3).
• Access Control: Role-based access is enforced for backend systems. Admin access is restricted and monitored.
• Authentication: Multi-factor authentication (MFA) is mandatory for administrative logins.
• Data Storage: Personal and financial data is stored securely with regular backups and access logs.

5. Network & Infrastructure Security

• Firewall Protection: Web application firewalls (WAF) are deployed to monitor and block malicious traffic.
• Intrusion Detection: Real-time monitoring tools are used to detect and respond to suspicious activities.
• Hosting Environment: The website is hosted on secure, regularly patched servers with DDoS protection.

6. Payment Security

• PCI-DSS Compliance: All payment gateways integrated with the platform are PCI-DSS compliant.
• Tokenization: Payment data is tokenized to prevent exposure of actual card details.
• Secure Checkout: HTTPS is enforced across all transactional pages.

7. User Privacy & Consent

• Users are informed about data collection practices via a transparent Privacy Policy.
• Explicit consent is obtained for storing cookies and processing personal information.

8. Incident Response Protocol

• A dedicated team monitors and responds to security incidents.
• Breach notifications are issued within 72 hours of detection, as per legal requirements.
• Logs are maintained for forensic analysis and future prevention.

9. Regular Audits & Updates

• Security audits are conducted quarterly.
• Vulnerability assessments and penetration testing are performed bi-annually.
• Software updates and patches are applied promptly.

10. Employee & Vendor Compliance

• All employees and third-party vendors must adhere to this policy.

• Security training is provided annually to all staff handling sensitive data.